Samsung Dell Firmware Update Warning On Compatible Toner Cartridges

It is understood by static control that Samsung have released a firmware update for printers to prevent the use of compatible toner cartridges in some of their printers and some of the Dell complient versions.

Customers are advised to test their compatible toners and should not accept the update on the printer in order to use the compatible toner cartridges.

1. Uninstall the printer drivers/software for the machine in question.
2. Re-install the printer driver/software with disconnected internet connection and ignore the prompt when the upgrade is offered again.

If this action doesn't work or you are having problems with the compatible Samsung or Dell toners then please don't hesitiate to contact our customer service department. This update on complies to customers who use the comptible toner cartridge, for those who use the original toner cartridge on the Samsung or Dell printers then the advice doesn't apply.

John Simmons