Job Opportunities

Customer Support Advisor

Experienced Customer Support/Service Advisor required for an internet based business.

Duties

Main duties involve taking customer order, dealing with customer queries and complaints via telephone or email.

Support and advise customers in our products and services.

Promote the business by sharing new ideas.

Deal with customer and supplier returns in an organised and timely manner.

Other administration duties as required by the customer support manager or team leader.

Essential Skills

• Experience of dealing with customers via telephone and email
• Proficient user of Microsoft packages including Outlook, Excel, Word
• Computer Literate
• Experience managing own workload
• Ability to time manage and prioritise multiple tasks
• Strong organisational skills
• Team player

Desirable Skills

• Experience of dealing with returns or working in a mail order/internet/retail environment
• Internet user, EBay, Amazon seller account
• Cash handling
• Sage Line 50 accounts
• Purchasing experience
• Stock control
  

Monday to Friday 8:20 am to 5pm 37.5 Hours

£15,000 - £15,500 Per Annum depending on experience.

Applications to made by CV with a covering letter either by post or email to

emma@abitechsystems.co.uk

Emma Limon

HR Manager

Abitech Systems Ltd

Unit 2/3 Debdale Trading Estate

Debdale Lane

Keyworth

Nottingham

NG12 5HN